Customers' Feedback ( 4359 valued customers )
- United States
- Canada
- France
- Italy
- Germany
- United Kingdom
- Australia
- Finland
- Spain
- Singapore
- Netherlands
- Mexico
- Switzerland
- Other Countries
- by A.C Female / United States Sept. 20, 2018
- I’ve been using this service for a few years already and the service has always been perfect! Thank you very much for all the effort you put in packaging and also for the little surprise presents!
- by R.P Female / United States Sept. 20, 2018
- Wonderful experience! Arrived on time nothing was damaged and there was also a bonus keychain I wasn't expecting. Thank you!
- by T.K Male / United States Sept. 20, 2018
- Excellent service in every way. From the easy ordering process to the prompt order confirmation to the tracking info to the *exceedingly* well-packed shipment right down to the surprise bonus keyring of my favorite “Free!” character Makoto --everything was absolutely perfect!
- by M.F Female / United States Sept. 20, 2018
- by M.F Female / United States Sept. 20, 2018
- I'm so happy thank you!!!!!
- by K Female / United States Sept. 19, 2018
- They helped me out immediately when I thought I might have missed my package. I also love the fact that if you're a returning customer they give you some kind of a freebie good related to what you purchased I've never had an import company do that. I think it's nice that they keep track of that kind of thing it makes you feel appreciated as a customer.
- by K Female / United States Sept. 19, 2018
- Super helpful when it comes to inquiries. People always reply as soon as possible they are so professional.
- by M.F Female / United States Sept. 19, 2018
- by K Female / Australia Sept. 19, 2018
- My purchase was triple bubble-wrapped and securely packaged with cardboard in between my books. It arrived in a timely manner (in 7~ business days). Will also mention that my order consisted of books I requested and the request itself was answered within a day. I have absolutely no complaints about customer service at all.
- by B.J Female / Italy Sept. 18, 2018
- The item is arrived very fast It's perfect. Very thanks
- by J.T Male / United States Sept. 18, 2018
- Friendly fast and informative. Products were in perfect condition.
- by M.L Female / United States Sept. 18, 2018
- I'm really impress with the way you guys package your items and awesome service. Some places only do bubble wrap and they always get bent around the corner. Also how you guys was able to package my items together since I may two different orders. Then you guys add a little gift for first time buyers that was a nice touch.
- by J.K Female / United States Sept. 18, 2018
- Package came in perfect and earlier than expected.
- by M.S Male / United States Sept. 17, 2018
- Priority shipping was 5-15 days but I received my package on the 15th day. The packaging was secure and I really liked my product and service.
- by A.L / United Kingdom Sept. 17, 2018
- Very fast friendly service. The items are carefully packed and arrived sooner than expected. Will buy from again. Thank you very much!
- by L.K Female / Netherlands Sept. 16, 2018
- by J.G Female / United States Sept. 16, 2018
- Items came in perfect condition due to the thorough packaging and the bonus keychain was a wonderful surprise. Thank you very much!
- by S Female / United States Sept. 16, 2018
- Everything came in on time and in great condition. Love the artwork and would definitely buy from again in the future.
- by S Male / Canada Sept. 16, 2018
- Everything was great fast shipping fast response time good customer service.
- by S.L Female / United States Sept. 16, 2018
- Fast shipping and processing times.Loved the bonus gift included in the package.Package contents were in perfect condition and packaged very safely.
- by C / Singapore Sept. 15, 2018
- by N Female / Russia Sept. 14, 2018
- by A.H Female / United States Sept. 14, 2018
- Absolutely wonderful service. Having free shipping all the way to the United States was an amazing offer. The customer service is absolutely amazing if I ever have a question or request. I cannot thank the staff more for OtakuRepublic. Such a massive selection for products and the quality of the manga I've gotten is thoroughly checked and great in quality even for being used. I even received a free merchandise from the manga order I had which was Danganronpa merchandise and that was the seal for me. Absolutely recommend this store.
- by P Male / Mexico Sept. 13, 2018
- Your services were really awesome. I can't even find books or magazines in my local stores that have the amazing state of the product you send me and that was because of the good packing method you used.
- by A.F Female / Italy Sept. 13, 2018
- excellent the item arrived in optimal condition the personal has always been polite and nice
- by C Female / Indonesia Sept. 13, 2018
- I received the package sound & safely. This is my 2nd time using this service and the package I received was neat as always. Unfortunately there is a slight bend on the top right corner eventhough my doujinshis are packed between 2 cardboards; I guess it can't really be helped ;u;/ Thank you I will use otakurepublic again in the future! ^^
- by B Female / Chile Sept. 13, 2018
- All the service is so good thank you very much!! but the cover comes with a small wrinkle I don't know if already had that or it was done later
- by S.E Male / Hungary Sept. 13, 2018
- It was arrived in time. I searched this music for a long time (I heard it first in a shop in Akibahara) and thanks to you now i have. I'm happy. :)
- by D.C Male / United States Sept. 13, 2018
- Excellent packaging of the item and it arrived well within the 2 week window for standard shipping.
- by P Male / Mexico Sept. 13, 2018
- Thank you. Your services are excellent the attention was great the packing was great and overall it was one of the best shoping experiences I had online. Thank you so much for the effort you put in this.
- by J.L Female / United States Sept. 11, 2018
- As always thank you for always taking great care with the packaging. Items were in amazing condition.
- by K.E Female / United States Sept. 11, 2018
- Amazing packaging fast shipping and products in great condition. A+++.
- by G.G Male / United States Sept. 10, 2018
- New Jersey
- by A.L / United Kingdom Sept. 10, 2018
- Very fast friendly service. The items are carefully packed and arrived sooner than expected. Will buy from again. Thank you very much!
- by A Female / United States Sept. 10, 2018
- Always reliable and appreciate the quality of the packaging.
- by J.B Male / France Sept. 9, 2018
- The service is perfect my order arrived in France in less than a week. And with a gift :)
- by T.F Other / United States Sept. 9, 2018
- Excellent packaging and service
- by T Female / Finland Sept. 8, 2018
- Thank you!! Amazing as always. I loved the gift too! Very thoughtful!
- by P.F Female / Canada Sept. 8, 2018
- It was great. I like the personal feeling your included letters envoke. I also enjoyed the extremely safe packaging you use. Thank you.
- by A.E Other / United States Sept. 8, 2018
- The products arrived in a timely manner and in excellent condition. The small bonus was a very pleasant surprise. The shipping tracking was fairly accurate. The only mishap was a mistaken delivery to my neighbors but that was the result of the postal service and not you. Overall I am very satisfied with your service.
- by S.G Male / United States Sept. 8, 2018
- by A Other / Sweden Sept. 8, 2018
- my package arrived safely and everything was very lovely and in perfect condition! I will definitely stop by again!
- by A.D / United States Sept. 7, 2018
- by E Female / United States Sept. 7, 2018
- My package arrived very quickly and well packaged. The team at Otaku Republic answered all my emails promptly and kindly. I was nervous to purchase at first but all my fears were swept aside. The doujinshi itself were beautiful and exactly what I wanted. Very pleased with the service. I'll definitely buy from Otaku Republic again! Thank you so much!
- by P.N Male / Thailand Sept. 6, 2018
- by S.R Female / United States Sept. 5, 2018
- Your service is absolutely fantastic. It's wonderful to get reasonably priced doujinshi so easily. I've never received a damaged item or a wrong product either. Just perfect!
- by A.F Male / Italy Sept. 5, 2018
- by E Female / Poland Sept. 5, 2018
- I loved it! Very professional and customer friendly. Will definitely shop at your store again
- by S.O Male / United States Sept. 5, 2018
- Goods arrived in perfect condition!
- by A.D Female / Germany Sept. 4, 2018
- The service was good. The shipping faster than I thought I already had my shipping a few days after I got the shipping mail. The Package was in fine conditions when I got it so I will definitely buy something again.