Customers' Feedback ( 397 valued customers in Canada)
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- by M Female / Canada March 18, 2023
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Didn't have any issue that actually required contact with a customer service, but my experience was excellent! Everything was great, no confusion, straight forward, doujinshi came in really well packaged and padded, with no scratch or bend. The shipping was surprisingly fast and efficient.
The only caveat was the delivery person leaving the package on the stairs of my apartment building for everyone to steal instead of my front door, but that's outside everyone's control. - by A Female / Canada Feb. 11, 2023
- I always appreciate the careful wrapping and fast delivery of my items, and the staff was very helpful when I had a question about my order. Thank you!
- by A Female / Canada Feb. 1, 2023
- I am very happy with my items, and my order arrived in less than a week! Thanks!
- by M Other / Canada Jan. 1, 2023
- Everything arrived in perfect condition, and the service was fast and friendly!
- by M Other / Canada Dec. 24, 2022
- really fast shipping, products in mint condition
- by M Female / Canada Dec. 20, 2022
- Wonderfully packaged and easy to open. Good shipping times. The Omikuji was a nice little surprise. Can't wait to open it on New year's day. :)
- by X.L Female / Canada Nov. 29, 2022
- by A Female / Canada Oct. 29, 2022
- I love my new doujinshi! Thank you!
- by M.S Female / Canada Oct. 8, 2022
- Perfect ! The book arrived safely, fast shipping !
- by Z.V Other / Canada Sept. 30, 2022
- Very fast shipping, package is handled with care, great service. I can always find the doujin I like from the circles I love reading from! The staff are all super nice too!
- by S.A Female / Canada Sept. 25, 2022
- Beautiful shop, my orders always arrive in safe and perfect condition. Thank you!
- by M.S Female / Canada Sept. 24, 2022
- by A Female / Canada Aug. 30, 2022
- I am really satisfied with my experience with Otaku Republic. Customer service is excellent, requests were fulfilled quickly, and once products were received, they were shipped out quickly. The books I ordered were packed securely. I really appreciate the request service. I will definitely purchase from Otaku Republic again. Thank you :)
- by A Female / Canada Aug. 24, 2022
- Fast shipping and responses. Thank you!
- by Z Other / Canada Aug. 21, 2022
- This was my first time ordering doujinshi and it was the most beginner friendly experience. I also appreciate the free shipping too! The books I bought were both used and in excellent condition, everything was packaged really nicely and safely. The book sleeves were such a nice touch, I will absolutely be ordering again! Thank you so much for the positive experience!! ^^
- by C.A Female / Canada Aug. 16, 2022
- by N.B Male / Canada July 23, 2022
- Very good. Well packed. Prices are reasonable. Shipping was fast. Just some slight corner damage on my book, unfortunately. Packing cardboard was also slightly bent. Was packed well, though. Don't know how that may have been helped.
- by M.H Female / Canada June 11, 2022
- Good service all around!
- by K Other / Canada May 21, 2022
- by V Female / Canada May 14, 2022
- My first time purchasing from this site and I have to say it was a very good transaction! I was a little worried because it took two weeks for handling (though I understand of course that they have to consolidate everything!) before shipping, but then priority shipping took only four days to get from Japan to Canada, so that definitely helped!
- by D.T Female / Canada May 1, 2022
- The service is awesome, the best I've had from any online store.
- by K Female / Canada April 26, 2022
- I am very impressed with otakurepublic so far. They take care of your items and the shipping, in my experience, was extremely fast. They shipped my package on the 19th of this month and I received it (in Canada) on the 22nd!
- by A.Z Male / Canada April 19, 2022
- Fantastic and top-notch!
- by E.C Other / Canada March 26, 2022
- Very professional service. The payment is smooth and secure. The communication is excellent. They always send purchase confirmation, shipping confirmation and ask for feedback. They respond to requests fast. I asked to combine shipping and they did it right away. The website shows the process % from handling to shipping which is really helpful. The shipping was really fast and the packages are very very secure. They even include gifts with your purchase. The products are just as described with good quality.
- by J Male / Canada March 14, 2022
- Used doujin was in near perfect condition, very fast shipping, safe packaging!
- by S.A Female / Canada March 13, 2022
- It was very fast and friendly, and I loved the little gift that came with my order.
- by M Female / Canada March 4, 2022
- Very happy with everything!
- by A Female / Canada Feb. 11, 2022
- I am very happy with my order! Thank you!
- by A.A Other / Canada Feb. 8, 2022
- by J.Y Other / Canada Feb. 3, 2022
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I couldn't be more grateful to this company for understanding and not cancelling my order and not only that but sending it when it could be. I'm so mad at this damn country right now for all the *dumb* things they're doing regarding stuff that we're not going to avoid by Japan
(and other nations!!!) sending packages. I'm so sorry that Canada put you through that on my behalf because that would not be how I would see it done.
Thank you so much again, really, I hope you looked through the book it's adorable lmao. Any time you want to leaf through a book I order, please do. They have cute storylines, just beware the NSFW sometimes lol.
Anyway, thanks again, please have a great new year and see you soon! - by A.L Female / Canada Jan. 25, 2022
- Really good packaging. I really like the little extras/notes in the packages, it's very cute ??
- by A.H Male / Canada Jan. 24, 2022
- Well packaged and no damage, excellent condition as described. Super happy with my dj and I’ll be ordering again!
- by K.S Male / Canada Jan. 23, 2022
- Your service is fantastic!
- by F Female / Canada Jan. 23, 2022
- I was very pleased with the outcomes of my purchases! At first, I was a bit nervous because it’d been my first time ordering from Otaku Republic with no tracking, but I had no reason to be! The staff is very kind and informative whenever questions were asked, and the doujinshis I bought are all in great condition. ^^ Plus, an extra gift was included in the order which was very nice of them to do!
- by A Female / Canada Dec. 28, 2021
- Everything arrived safely and packaged very thoughtfully. Even a special gift, which was a very caring price. Only downside was the unforseen $50 extra shipping. But covid, so understandable.
- by A Female / Canada Dec. 18, 2021
- Everything is perfect! Thank you!
- by P.J Female / Canada Dec. 17, 2021
- Easy website to use, quick response, fast shipping service with extra cost but worth for it.
- by K Female / Canada Dec. 8, 2021
- by X.G Female / Canada Oct. 20, 2021
- Fast Shipping. Friendly customer service.
- by G Female / Canada Oct. 12, 2021
- Very friendly and accommodating!
- by V.D Female / Canada Sept. 30, 2021
- by A Female / Canada Aug. 9, 2021
- Everything is perfect! Thank you!
- by M Female / Canada Aug. 4, 2021
- I find your services excellent. When I’ve sent requests/questions regarding out of stock items, and responses have always been quick.
- by D.T Female / Canada Aug. 3, 2021
- everything always arrives in excellent shape especially with the way everything is packed so carefully. Awesome job!
- by M.H Female / Canada June 15, 2021
- The product was very well package and even if the item was used item it was in very new condition. I am very happy to receive this product and will buy again in future.
- by G Male / Canada June 11, 2021
- Great service! Very straightforward and accommodating. I appreciate how they take pictures of your items as proof, and shipping the items on the date they said they will ship it by. Will definitely purchase again in the future. Keep up the great work and service :D
- by A / Canada June 1, 2021
- The customer service was excellent and my items were safely packaged and shipped!
- by M.H Female / Canada May 1, 2021
- Very good service and product delivered fast! Happy with the service.
- by S Female / Canada March 16, 2021
- Excellent experience, even though delivery was interrupted and sent back, priority shipping was used to get the products to me right away, afterwards.
- by A.A Female / Canada March 13, 2021
- My package arrived safely and well sealed the only thing I had a problem with was the amount of time it took it took way longer to arrive but that was due to this whole pandemic so I can’t blame them over all was an amazing experience