Customer Review

One of the best online shopping experiences!
by Giovanni July 24, 2020

Ordering from a country far away from Japan I was a little worried about the handling of my package, but the site looked very promising and trustworthy so i made my first purchase choosing the priority shipping option. Although all the (expected) shipment issues due to the COVID pandemic i was always noticed about where my package was and even sent a picture of the product when they couldnt ship it to my country reassuring me that it wasnt lost but safe and taken care of, every step in the shipment was noticed to me and the KINDNESS that they delivered every notice with made my heart warm and thankful. The package arrived safe and sound, impeccably and carefully wrapped (like no package I've ever seen before, you could have thrown it from a window and the book would have been just fine XD ). I will never stress this enough but even for things that had nothing to do with the priority shipping choice the kindness towards the costumer and the quality of the shipment/product made this shopping experience not just efficient but also heartwarming and refreshing (being used to much less pleasant costumer services). I will be more than happy to support this business again in the future, and to the staff if you read this GREAT WORK! <3