Customers' Feedback ( 4204 valued customers in United States)

Thank you so much for fulfilling my request to combine orders! As always, excellent customer service and handling of products! Thank you again! Will order again soon!

Your service keeps being the best! the wait time is short, and the pricing is acceptable for the service you provide, thank you so much for the great package, everything was in great shape and the little gift was amazing! we cannot thank you enough!, we cant wait to be back and buy more stuff from you guys!, Greeting from California!

No complaints, items arrived in a timely manner and undamaged.

Wonderfully packaged and I appreciate the free gift, thanks!

Always a great experience buying from Otaku Republic! The variety of doujinshi is great!

I initially spent several hours trying to order the items I wanted directly from Japan. After maybe 5 hours of failing, mostly due to payment issues, I tried a reseller.
My first though, wow this is 5x the price!!!
But, the service was amazing. I was sent emails confirming if I recieved my order. My package was lovingly and safely packaged, and most of all I received a special gift.
I spent around 100 USD on doujin featuring one character, and I found my package had a small item relating to the character. Probably a $1 item, but the thought!! How was it noticed that my order featured that character and how did someone slip in the gift??? The human touch was incredible. It goes withour saying I am a diehard for you all now and will definitely be making future purchases.

Generally too expensive especially when buying multiples, but the service is fast and the packing is good. It might be better to offer registered SP in addition to untracked mail.

Not disappointed

I was pleasantly surprised! I’ve used other proxy services before and yours is the best so far. Good packaging, good with emailing updates, the cute bonus gift was nice!

Another fast and easy order! Thank you so much!

Very happy with my experience! The book covers were a very nice surprise, thank you!

Always the first place I check for doujin. I appreciate the customer service - they checked in with me to see if my order had arrived when my post office kept it over night. They are dedicated to making sure your order arrives safe and sound. I've also enjoyed the small gifts included in my orders. Thanks so much for being this amazing.

Great services

I was surprised by how quick the shipping and handling was. Yes, 3 weeks seems like a long time, but that's very quick for an item coming from Japan! I was also impressed by the follow up from Otaku. They wanted to make sure my item arrived and was in good shape from its long journey. The packaging was great! The doujinshi was intact; not a single bend or crease!

I love this store, I frequently recommend it to friends. The free gifts, kind and responsive customer service, and ease of navigation make for such a smooth experience! I've always had fantastic and very personalized experiences with you, which is why I've been using the service for so long.

The packaging protection was really thorough and the extra cover for my first purchase was a nice touch! I also like the tagging system in that you can click the artist's or circle's name and easily see what else they havez it's very helpful.

Excellent selection of doujinshi and amazing service as always! After my next order I will have to take a break from ordering to save for a wedding, but I promise when I am able to I will buy from Otaku Republic again! You are the BEST doujinshi site!!! <3

I just wanted to express my gratitude for the exceptional service you provided. The item arrived promptly, was expertly packed, and in perfect condition. We’ll definitely be making repeat purchases from you in the future. You truly have a great website and service! Happy Holidays!

Thank you!!

The order shipped quickly, and it was packed very well. My items were well protected.

Great service, wonderful care taken to ensure my purchased items arrived unharmed. The order was meticulously organized and separated by size.

Thank you to everyone at Otaku Republic for the superb quality and reliability.

Joe

Excellent!

Love how quick responses are, as well as how fast items are shipped out! I will check out the other republic sites :-)

Great customer service, great selection, and my order was packaged very well and arrived in excellent condition!

I've always had a great experience with ordering and getting my items on time. Everything is packaged well and requests are answered quickly.

Thank you very much! The items arrived safe because of your careful packaging. I appreciate your effort!

Wonderful! ?? pretty quick, kind customer service, nice packaging and decent prices!

I always enjoy ordering from Otaku Republic! My items always arrive safe and damage free!

Excellent and fast service.

Awesome

Great quality, easy to transact

Thank you very much! The items were shipped quickly and safely. I love the gift I received for first purchase! It was very kind of you!

Thank you so much for being able to combine my separate orders! Excellent service and handling of merchandise, as always! Thank you!!!

Thank you so much for being able to combine my separate orders! Excellent service and handling of merchandise, as always! Thank you!!!

Friendly customer service. I enjoy receiving the email updates and small bonuses I may get with my order. My items are packaged very securely.

Friendly customer service. I enjoy receiving the email updates and small bonuses I may get with my order. My items are packaged very securely.

The packaging is so neat, and I love the extra gift! Also when I emailed about a payment issue, Risa responded promptly and kindly.

The packaging is so neat, and I love the extra gift! Also when I emailed about a payment issue, Risa responded promptly and kindly.

The packaging was great, the books I got were in really good condition, and while it took some time for the books to get to me (as I expected), the e-mails the company sent and the tracking service kept me up to date on what was happening and where the package was pretty much the whole time. 10/10 would use again. The only surprise was that the delivery guy needed a signature. Also, the note that came with the things I bought with my name written on top was adorable.

The packaging was great, the books I got were in really good condition, and while it took some time for the books to get to me (as I expected), the e-mails the company sent and the tracking service kept me up to date on what was happening and where the package was pretty much the whole time. 10/10 would use again. The only surprise was that the delivery guy needed a signature. Also, the note that came with the things I bought with my name written on top was adorable.

Thank you!!

Fantastic Service. Very fast shipping with products packaged neatly, securely, and all in great condition. No complaints at all. 10/10

Always a great experience!

Received the books and were in excellent condition! With no damage at all, lots of care in how they did the package! Also was expecting to received it so much later, but it was so fast! So I’ll be definitely be back and buy more titles from Otaku Republic!?Thank you so much for the gifts!~ and the letter!~ can’t wait to be back!