Customers' Feedback ( 37 valued customers in Portugal)
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37 customers
- by R.M Female / Portugal Feb. 22, 2024
- not only they were attentive about it being my first purchase and had great customer service, they protected the books very well, so the packaging wasn't damaged on the way.
- by M Female / Portugal Jan. 28, 2024
- Perfectly packaged, items look new. Also, there was a free poster as a treat.
- by J Female / Portugal Oct. 20, 2023
- Very nice, if more on the expensive side.
- by J.C Female / Portugal March 10, 2022
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An amazing shop with great and hardworking staff always open to customer opinions, questions and requests.
Very polite and helpful customer service, I always feel safe when shopping with you.
Thank you for your work and support. - by A.F Female / Portugal Feb. 6, 2022
- Fast, efficient and generous. It was my first time ordering smth from here but will def. come back!
- by M.P Female / Portugal May 21, 2021
- by M.P Female / Portugal March 28, 2021
- by M.P Female / Portugal Feb. 11, 2021
- by M.P Female / Portugal Jan. 14, 2021
- by M.P Female / Portugal Jan. 14, 2021
- by M.P Female / Portugal Nov. 27, 2020
- by T Female / Portugal Sept. 11, 2019
- by S.F Female / Portugal Feb. 10, 2019
- As always perfectly packaged withstood heavy rain with none of the items getting wet whatsoever! Yet still hassle-free when opening the package. Super fast shipping it took exactly a busyness week to get from Japan to Portugal. I love this site I'm always treated like a true princess and I cannot recommend the discount coupon enough. Seriously other than the obvious discount I get using it always makes it so easy with my country's customs. You never have to declare anything but what you pay over the coupon value (so you only eventually pay the tax for those extra dollars) and it rarely (if ever) gets stopped at the customs office anyway! For example: this time I bought 9 large doujin (went 65 dollars over the 3 coupons I used) and didn't have to pay one cent for customs taxes nor had any trouble with delays! I'm always sure that as a customer I'll get premium attention and luxury treatment in every order! The little extras are always super relevant to the order very welcome and actually a surprise I truly look forward to <3 Keep up with the fun e-mails the sweet letters and the amazing work you have been doing. Like I probably said many times before OR (and all the team) are a perfect example set for most online stores out there. As long as I can I'll keep on busyness with Otaku Republic!
- by S.A.F Female / Portugal Dec. 13, 2018
- There is little room for improvement. From the staff to the site itself everything works like a symphony! I love how fast the shipping is and that we get so many coupons and surprises. The little extra gifts (that come with the orders) make me feel very special. The prices aren't something that particularly bothers me doujin are expensive (or get expensive when they arrive at national customs) wherever I get them from. The newsletter is actually funny and well thought making me want to use your services over and over again. Honestly I would pay (and do pay) for the luxury service and customer oriented attention they give everyone! When I started buying the monthly coupon I thought it would only be for a couple of months but it ended up being over six months and I have no intention of stopping. I couldn't be more satisfied!
- by S.A.F Female / Portugal Oct. 25, 2018
- Everything is great down to the little gifts they always send along with the package!
- by S.A.F Female / Portugal Oct. 25, 2018
- Every item is always in perfect condition (VERY good packaging) the prices are reasonable the coupons and discount opportunities are a big help too the handling and shipping quick the shipping options are very good and without issues. Also the team is very friendly and helpful always looking out for the best interest of the customer.
- by P.C Female / Portugal May 27, 2018
- I really enjoyed my first experience in ordering from Otaku Republic.The shipping service was really quick and the fact that I still received a welcome gift with my package brought a huge smile to my face. I will definitely order from this website again. Thank you!
- by S.F Female / Portugal April 30, 2018
- As always an impressively good service. The order arrived right on time with no customs surprises. Everything looked crisp and brand new (even though it was sold as used). Loved the little gift that usually comes along and the approachable kind staff. An example for many online stores. I alwasy enjoy shopping here and recommend it to all my friends.
- by S.F Female / Portugal April 29, 2018
- Very simple easy quick safe friendly and very very very well packaged.
- by S Female / Portugal July 19, 2017
- Approachable staff a fast and safe delivery with very detailed shipping information.
- by A.S Female / Portugal May 28, 2017
- by I.C Female / Portugal Feb. 17, 2017
- by M.M Female / Portugal Feb. 1, 2017
- Quick and fine service.
- by I.C Female / Portugal Jan. 31, 2017
- Excelent packing
- by M.M / Portugal Dec. 19, 2016
- Item arrived in a timely manner and in very good condition
- by M.C Female / Portugal Feb. 13, 2016
- Everything is great as usual 100% satisfied thank you so much!!
- by C.F / Portugal Jan. 29, 2016
- Very good!
- by S.M Female / Portugal Jan. 15, 2016
- Everything's well packed and in good condition. Loved the extra gift as well! C:
- by S.M Female / Portugal Jan. 15, 2016
- Everything's well packed and in good condition. Loved the extra gift as well! C:
- by L Female / Portugal Jan. 11, 2016
- I heard a lot of good things about this website and decided I should give it a try especially since it has some of the doujinshi I can't find or buy anywhere else! I had a really good experience with my first purchase it came really quickly and with a surprise gift which I loved very much and it made me happy! I'll be buying here again
- by D Female / Portugal Jan. 5, 2016
- very good! I don't usually buy doujin from websites because of the pricing (like ebay etc...). I have used your service twice but I usually recommend it to friends because it's just easier to use than a shopping service. Plus I think you have a good variety of items series and especially BL. I also find your emails very cute ^^ (and I want to thank you for the freebies!)
- by C Female / Portugal Dec. 27, 2015
- Very good!
- by M.C Female / Portugal Dec. 23, 2015
- This was my second purchase from Otaku Republic and just like the first one I am very satisfied! Everything was like new and well packaged arrived safely and very fast! Recommended it to my friends! Thank you for the excellent service!
- by M.C Female / Portugal Nov. 28, 2015
- Extremely satisfied! All items were like new it did not even look like they were used at all despite having bought used items. The packaging was very well done all items arrived safely without any problems the shipping was also very fast and the tracking number was always updated so I knew exactly where my package was whenever I checked it. I also received a small gift that made me extremely happy I loved it!! Very nice service and staff you can tell they really care about the customers. Will certainly purchase from Otaku Republic again thank you so much for the excellent service!!
- by A.M Female / Portugal Sept. 19, 2015
- After reading many positive feedback I decided to give Otaku Republic a shot and ordered my first doujinshi. It arrived 3/4 days later by EMS as my first purchase (which made me really happy). They packaged it really well and undervalued the item and wow! There was a gift inside! Their costumer service is excellent as well! Loved your store and site. I'll definitely buy fom you again!
- by M Female / Portugal Jan. 7, 2015
- Speedy delivery great communication and the free shipping is a plus. The way the items are packaged is great for traveling long distances and the books look brand new despite being used.
- by L.R.D Female / Portugal Dec. 20, 2014
- Great service! Fast shipping and secure package everything in excellent condition. Recommended!
37 customers