Customers' Feedback ( 38 valued customers in Philippines)

38 customers

by N Female / Philippines July 4, 2023: The services I have experienced were all excellent.
by E.O Female / Philippines Dec. 29, 2022: I really appreciate the packaging process you have. There is are freebies as well and I bought this book cheap here than amazon. Smells like japan yeeey!
by D Female / Philippines Jan. 14, 2022: The product arrived safely and there were no damages at all! It took around 2 (or less) months to arrive but it was fine since the condition was perfect. The customer service is very responsive and kind !!! They even made a separate product page for my chosen items!!! (since I used my parent's card hehe). All in all absolutely worth the money and wait! Thank you so much !!! <33
by K Female / Philippines Nov. 4, 2021: Your service makes it so much easier to hunt down doujinshi, I've been having trouble trying to find some (looking on japanese websites and then having to find a proxy for shipping is very troublesome, especially for my country) so i decided to give otaku republic a try after having a good experience ordering from the sister site goods republic!

As expected the packaging is very nicely done and the books arrived safely and in excellent condition! ( ^w^ ) <3 I've even ordered again just recently!
by S Female / Philippines May 23, 2021: The Customer service of Otaku Republic is super kind and heartfully responsive to my inquiries and very accomodating, Im a bit worried at first but they provided the right services i need. Very easy to communicate and prompt. One of the best customer service i encountered. Thank you. (??????)
by S.Q Female / Philippines May 14, 2021: Customer Service provides excellent in act of assistance and heartfully responsive to my inquiries. Updates were always on track regarding of my orders. Packaging were very secure with bubblewraps. Fast shipping as well. And it arrived safely to my country. I'm so happy with my purchase. The doujins is in great quality as well. Also the freebie i got andnthe thank you note. I really appreciate it. Thank you so much. Otaku Republic. ??
by S.B Female / Philippines Jan. 27, 2021: Topnotch. Updates about shipment and fulfilling my notes on pictures before images really made me feel secure as a customer. The links provided for me to track my package was truly something that made me appreciate your shop very much. How you packed the product was handled very well that i received it with zero damage. Thank you very much for that.
by V.E Female / Philippines Dec. 24, 2020
by Y Female / Philippines Oct. 18, 2020: I really like the customer service of Otaku Republic. However, some items are clearly overpriced whether they are new or second-hand. Also, it is kind of confusing that identical / same items have different pricings. The packaging and shipping were fast and great! Overall I am pretty satisfied :) Thank you so much!
by A Female / Philippines Sept. 15, 2020: Otaku Republic's customer service is really amazing! They never fail to assist me with my requests. My latest order was my 5th one and as always, I am really happy with their packaging. I have been referring them to friends/acquaintances and they are happy to see that Otaku Republic has the items they want. Thank you Otaku Republic!
by K.C Female / Philippines Aug. 11, 2020: The shipping time was long but this cannot be avoided because of the current pandemic. Nonetheless, the staff were very helpful and I thank you for that.
by R.T Female / Philippines Oct. 21, 2019: I'm really happy that I can find rare books in this service. There's so much more that I want but I will have to save up for them! Soon!
by R.T Female / Philippines Sept. 18, 2019: The delivery was fast and the item is in great condition! I also loved the freebie, thank you so much!
by M.J Female / Philippines Aug. 30, 2018: Excellent service! I was very sad that my initial order was lost in the mail but that's okay the following ones arrived and I am still waiting for another!
by A.C.R.S Female / Philippines June 29, 2018: I really like the way you package an item especially the cover bubble wrap inside out and my package arrive in excellent condition.
by A.S Female / Philippines June 4, 2018: Great services friendly Customer service and packaging as it is. Keep it up!
by A.S Female / Philippines June 4, 2018: Great services friendly Customer service and packaging as it is. Keep it up!
by A.L Female / Philippines July 26, 2017: The package arrived just in time and in perfect condition! I will certainly buy more doujins from you! Thank you so much for the free book covers! I think I'll be a loyal customer from now on. Arigatou gozaimasu!
by P.B Female / Philippines June 8, 2017: Fast and good customer service! I always comeback to check if they have stocks that I want!
by P.B Female / Philippines June 4, 2017: Fast delivery! I was surprised that this came earlier than I expected! Plus with a freebie too. Will definately buy again!
by D Other / Philippines June 3, 2017: I really love the passion and care you guys put in your service. The messages on the package were very cute and makes it more personalised. <3 And you put so much care in wrapping the package which made me very happy. Can't get the book damaged in transit! ^^' Thanks so much for your amazing service and I'll definitely go back and buy some more items!
by K Female / Philippines Feb. 14, 2017: Items arrive in good condition because of proper packaging :) Sometimes surprise freebies are given together with the ordered item. I'm very satisfied with the service which is why I keep coming back to order ^^
by D.H.A Female / Philippines Feb. 7, 2017: i just received the doujinshi it took a while but its because of the main postoffice didn't forward it in our postoffice right away which is not your fault. it was well pack the doujinshi is good as new thanks will be back to buy again soon.
by D Female / Philippines Jan. 31, 2017: well packaged and im very satisfy with the doujinshi's condition and the freebie is so cute i loved it! will be back to buy more stuffs again
by C.L.G.A Female / Philippines Jan. 11, 2017: Very quick customer service response and quick delivery. I am very satisfied purchase. I look forward to future purchases here. Thank you for the gift I really appreciate it. ^_^
by C.L Female / Philippines Jan. 8, 2017: Very fast delivery service and customer service. I am really satisfied with the careful and undamaged packaging. I am looking forward to future purchases with Otaku Republic.
by M.F.C Female / Philippines Dec. 13, 2016: Very satisfied. Items were well-packed and I appreciated the first-time purchase gift. The letter you sent was lovely! <3
by A.S Female / Philippines Oct. 30, 2016: Very good! Even though the first standard shipping failed you still allowed me to re order
by A.A Female / Philippines April 24, 2016: Fast and reliable.
by A.A Female / Philippines April 22, 2016: Fast reliable and easy to use.
by A.J.C Female / Philippines April 14, 2016: Very good not really fast shipping but faster than most other anime-oriented shops I've tried. The free shipping promo is very beneficial and would encourage us buyers to buy even more. The packaging was superb heavily protected by lots of bubble wrap. I also appreciate that I was informed that one of the books I ordered was a novel which goes to show how much they really correspond to the customers. Kudos to the staff until I order again! <3
by M Female / Philippines Jan. 29, 2016: Prices are quite high. But excellent service -- good communication and fast processing. My order arrived in 5 days and in perfect condition. The book was carefully wrapped in 2 layers of bubble wrap and had a piece of cardboard. I'm very satisfied. I enjoyed the free gift as well.
by D Female / Philippines Jan. 29, 2016: Very good service with excellent fast shipping! Thank you for the extra gift too!
by F Male / Philippines Nov. 6, 2015: Safe and Fast....and I meant FAST. 3 days max for orders coming from this shop and from Japan to our country. The only thing that sometimes prevent me from buying is the prices X'D since the price is in USD its hard to save from the different currency rates.
by K.L Female / Philippines Sept. 3, 2015: Very satisfied on how fast the delivery is and also the packaging is in a very good condition! :D
by K.L Female / Philippines Sept. 3, 2015: Very satisfied on how fast the delivery is and also the packaging is in a very good condition! :D
by L.L Other / Philippines Dec. 31, 2014: They reply to all inquiries really quickly and politely. It's amazing you'll have to see it for yourself to believe it! They really care if their customers are having troubles with ordering or anything too. They emailed the day they shipped along with my tracking number and all so I could check on it. They are honest. Place a special request for something they'll say if they can find it along with important comments like if a seller seems sketchy possible damage etc. I bought 2 used doujinshi noted as being in good condition. Upon receiving them they were as good as new without a scratch or bend as advertised. I got a free gift with my first purchase (depends on the stuff you buy) and to my surprise it was a rare clear file with my favorite character on it!! I love minor characters and I didn't even know he had a clear file. My orders were wrapped in 2 layers bubble wrap and had a piece of cardboard inside to keep my stuff from being bent. They marked my package as a gift for those wondering. Definitely going to be a returning customer.
by M.A.B / Philippines Aug. 21, 2014: I'm very satisfied with my first purchase. The book arrived on time (6 days) and very good condition. I look forward to more orders in the future.

38 customers