Customers' Feedback ( 193 valued customers in Australia)
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- by M Female / Australia Jan. 30, 2015
- I was amazed that you were able to fit all those books plus the gift ( thank you very much) into one satchel. Everything arrived in perfect condition as always. Thanks again for fulfilling my request and for the gift towel.
- by S Female / Australia Jan. 19, 2015
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Fast Friendly
Reply time? Maybe. You're doing a really good job and I can't see what you could improve on… - by M Female / Australia Jan. 7, 2015
- First time received a box delivery from otaku republic hands down the best packed delivery I have ever received. Thank you so much for free gift I am very happy to have it.
- by T.D Male / Australia Jan. 1, 2015
- The item I ordered was well packaged and shipped quick. The customer service is amazing possibly the best of any website I've ever purchased from. The item I wanted was out of stock so I contacted them about it and received a reply in a matter of hours alerting me they could get one in stock including answering some queries I had about it. I also received a free gift with my item which was a nice surprise. I'll definitely shop here again.
- by M Female / Australia Dec. 29, 2014
- Fast delivery and well packaged as always thank you so much for the free Flynn Scifo badge!
- by M Female / Australia Nov. 18, 2014
- Very well packaged and good delivery. Thank you very much for the added gift!
- by S Female / Australia Nov. 6, 2014
- Fast service great follow-up service.
- by M Female / Australia Nov. 3, 2014
- Very fast delivery thank you so much for the gift!
- by H Female / Australia Oct. 19, 2014
- Very quick and easy to check out and pay. The website was designed well easy to access and the staff were wonderfully helpful with my questions. A++ service! The package that I received was well packed delivered quickly and the bonus gift was a nice touch. Thank you Otaku Republic!
- by M.L Male / Australia Sept. 16, 2014
- Excellent service fast delivery excellent time response.Items are in excellent condition.
- by L / Australia Aug. 25, 2014
- Your website layout and email communication are both of excellent quality! My package arrived very quickly and it's in top condition with lovely packaging. Thank you so much for a terrific shopping experience :)
- by L.K Female / Australia Aug. 22, 2014
- Great communication incredibly fast service regarding emails and also shipping. Incredibly friendly and an absolute pleasure to shop with!
- by L.H Female / Australia Aug. 12, 2014
- It's been a while since I purchased anything through you but I'm glad your excellent service and fast delivery hasn't changed at all! Picked up a number of books through your normal listing and also special request and they all came in tip-top condition well packed and I'm happy everything has arrived so quickly. Great communication from your web team and fast responses each time. Thanks so much!
- by K.B / Australia July 7, 2014
- Order arrived safely and soundly. perfectly well packed and very appreciated with the bonus present.
- by H.D Female / Australia June 27, 2014
- Amazing service. The doujinshi were packaged well with cardboard backing to keep them from getting bent and bubblewrap to cushion. The delivery speed was very fast it took less than a week to get to Australia. There was a bonus gift with the books which was very nice of OtakuRepublic. The only complaint I have is that one of the books' corners was bent when I received them though it was only a small crease and didn't affect the legibility. 5/5 would shop from again.
- by M / Australia June 21, 2014
- Item come in perfect condition. Shipping are fast and custom service is triple A+. Definitely recommend anyone to purchase from this site.
- by G Female / Australia May 8, 2014
- very good order came quicker then expected.
- by C.H Male / Australia April 22, 2014
- Good packaged and fast delivery
- by J Female / Australia April 22, 2014
- It is reliable
- by G Female / Australia April 21, 2014
- Good i love the communication on when pre order items that are to be shipped and notified.
- by R Female / Australia April 15, 2014
- Awesome quality great packing and shipping. Love the service
- by M Female / Australia March 14, 2014
- Thank you for the fast delivery. Also thank you very much for the free gift. I love it!
- by M Female / Australia Feb. 27, 2014
- Very fast delivery
- by S.B Male / Australia Feb. 23, 2014
- Quality product and good delivery time
- by K Female / Australia Feb. 23, 2014
- Perfect and hassle free. Communication / order updates packaging shipping times product quality and range are all 5/5.
- by K Female / Australia Feb. 17, 2014
- Once again another perfect transaction. Great product free shipping and quick to arrive. Many thanks!
- by M Female / Australia Feb. 14, 2014
- Very fast delivery and well packed
- by S.H Female / Australia Feb. 3, 2014
- Again brilliant service and fast postage! :) Thanks so much. I look forward to ordering more things from you in the future!
- by M Female / Australia Jan. 27, 2014
- Very fast and well packed.
- by S.H Female / Australia Jan. 25, 2014
- Your service is really great! With your help I was able to purchase difficult to obtain doujinshi plus there was good communication and fast postage! Thanks so much!
- by K Female / Australia Jan. 24, 2014
- Excellent service very impressed by range of products very well packaged and shipped.
- by L.D Female / Australia Jan. 20, 2014
- Excellent service! Prompt shipping. I'm also really pleased with the packaging. Everything has always arrived safely. Keep up the great work!
- by R.B Male / Australia Jan. 16, 2014
- Even though I was shipped the incorrect item my original item was shipped very fast and the customer service I received was very helpful.
- by A.D Female / Australia Dec. 13, 2013
- Friendly customer service. Always respond really quickly on requests and enquiry. Almost possible to get everything needed . Very satisfied.
- by M Female / Australia Dec. 10, 2013
- Very well packaged and arrived very fast.
- by L.B Female / Australia Nov. 25, 2013
- by M Female / Australia Nov. 5, 2013
- Very well packaged and very fast delivery
- by B Male / Australia Oct. 29, 2013
- Very good shipping speed
- by S.N Female / Australia Oct. 21, 2013
- Amazing speed as well as great packaging of items
- by L.B Female / Australia Sept. 14, 2013
- Fantastic!!!!Thank you so much!!!!!
- by J Female / Australia Sept. 10, 2013
- by E.S Male / Australia Sept. 2, 2013
- OtakuRepublic has one of the best customer service I have ever experienced in my life. A few weeks ago I purchased the Nisemonogatari Senjougahara Card Sleeves Pack from your website as many other websites have sold out this product. The purchase from the website was easy very fast and reliable. I also received a bonus card from OtakuRepublic of Senjougahara (I really really really appreciate this kind gesture even though I don't play precious memories). The follow-up email that led me to this survey was what made it perfect. I believe OtakuRepublic really cares for their customers and really appreciate them. I for one would like to thank you for the amazing customer service.
- by L.H Female / Australia Aug. 1, 2013
- Great products at a reasonable price - the free EMS for purchases >$60 is fantastic. The parcels always arrive well-packaged and a piece of cardboard placed inside to keep books from being bent. Overall I'm really happy with the service and range of products that would cost so much more if I bought them via another proxy service - it's not often you find a doujin and official merchandise-selling estore that ships worldwide with such good prices!