Customers' Feedback ( 192 valued customers in Australia)
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- by A Female / Australia Dec. 14, 2016
- Otaku Republic is such a good site. It's easy to search for doujin and items and you can even search by character name! This makes it very easy to find the items that I want (as I love Diavolo from JoJo's Bizarre Adventure and it is hard to find doujin or items of him as there are not many!) The packaging is perfect and they even gave me a free JoJo (Killer Queen) keychain with a cute note! I am telling all of my otaku friends to shop here for their anime goods!
- by W.N Female / Australia Nov. 5, 2016
- Came sooner than expected and was wrapped carefully. Goods had remained undamaged! Def recommend buying from.
- by H Female / Australia Nov. 3, 2016
- Very good costumer service and great careful packaging of items.
- by K Female / Australia Oct. 29, 2016
- Great packaging and everything arrived in a good time.
- by C Female / Australia Sept. 20, 2016
- I love my doujinshi! Thank you very much for the gift as well! The Akashi charm is way too cute! :)
- by P Female / Australia Sept. 16, 2016
- Great!
- by D.W Male / Australia Aug. 29, 2016
- Quality was perfect shipping was fast and packaging was high quality.
- by C.L Female / Australia Aug. 9, 2016
- Absolutely amazing service! Was updated at every stage and the handling and shipping time was super quick. The packaging was great everything was very well protected. The free gift is awesome and I am very grateful!! I enjoyed the personalised letter. I really appreciate the amount of care put into your services!! I will definitely be ordering again.
- by C Female / Australia July 27, 2016
- Thank you so much for shipping my items to me in perfect condition. Although on the website it said "used " the items appeared brand new to me. Shipping was really fast although handling was a bit slow but I appreciate the level of care that was put into wrapping my products. I also want to extend a personal thank you to whoever's idea it was to include the key holder with my package. Gintoki is my favourite character in Gintama and there are not enough words to express how overjoyed I was to receive it. I've never shopped at any other online store that put so much care and effort into encouraging me to come back. I will most certainly be ordering with you again.
- by T.L Female / Australia June 28, 2016
- Excellent service!! Even though the doujinshi were listed as used they were in excellent condition and the double bubble wrap packaging and care of the delivery were both outstanding in keeping them safe until i've received them.
- by M Female / Australia June 26, 2016
- by S / Australia May 6, 2016
- by J.M Female / Australia April 25, 2016
- Love the free shipping and the customer interaction is wonderful. Items were packaged nicely and arrived quickly.
- by C.L Female / Australia April 24, 2016
- by R Female / Australia March 9, 2016
- Excellent service. I love how it gave extras and the fact the it is related to the theme of the items i bought. It's all in good condition and no damage or whatsoever. I'll definitely order from here again~
- by J Female / Australia Feb. 22, 2016
- Always excellent! Doujin are well-packed and in excellent condition there's a fantastic selection range and the little gifts tailored to the buyer's fandom add a bit of surprise to every package! Plus you're the fastest international deliverer I've ever dealt with - usually delivery to Australia is two to eight weeks and I've never had a package take longer than seven days to arrive on my doorstep!
- by J.Y.C Female / Australia Feb. 3, 2016
- by K Female / Australia Jan. 20, 2016
- I wish I'd discovered Otaku Republic earlier! This is the best customer service I've come across with great communication and prompt support. The staff is very helpful and polite and pleasant to deal with. No trouble at all. Rates are decent and the free shipping is godsend. The bonus gifts are great too.
- by A Female / Australia Dec. 14, 2015
- by J.M Female / Australia Dec. 8, 2015
- The shipping was fast the item came in top notch condition and I loved the little free gift for my first purchase!
- by J.S / Australia Dec. 4, 2015
- Excellent customer service and item quality. Packaging in shipping is also very great.
- by B Female / Australia Nov. 2, 2015
- Everything always arrives on time and always packaged beautifully. I love how thoughtful the extra gifts are as well. I always enjoy my time shopping with Otakurepublic and will surely repurchase again.
- by P.A Male / Australia Oct. 2, 2015
- Quick postage nice packaging. Loved the "first purchase gift" thanks!
- by S Female / Australia Sept. 22, 2015
- Wonderful communication - always keeping the buyer updated through email. Really loved the fast delivery and great packaging. Overall everything was satisfactory.
- by C.C Female / Australia Sept. 18, 2015
- I've ordered multiple things from otakurepublic and I could not ask for it to be sent in any other way. It's packaged incredibly well and is always delivered within a reasonable time. The small gifts are also always a surprise and I am very grateful for them. I absolutely love the service and continues emails to whether I have received my packages or not showing who much care is given to all customers. I would definitely recommend otakurepublic to anyone and everyone I know.
- by K / Australia Sept. 7, 2015
- You guys are wonderful :D Will use again!
- by H Female / Australia Aug. 13, 2015
- Very prompt and friendly service. I was very happy with what I'd received and the staff were very helpful.
- by B Female / Australia Aug. 11, 2015
- by T Male / Australia Aug. 4, 2015
- Good Fast Nicely packaged Kind staff
- by S.H Female / Australia July 8, 2015
- You always provide great such service! All the times thatI've requested rare doujinshi and other products from Japanese artists has been consistently without issue and I've been able to purchase things that I otherwise wouldn't have been able to without your help! Thank you so much!
- by K Female / Australia June 30, 2015
- Very fast delivery items that were marked as used were in perfect condition and I even got a gift of my favourite character!! Will definitely keep buying from Otakurepublic as I'm very satisfied with their service. Thank you so much!
- by C Female / Australia June 29, 2015
- Fast shipping and very well packaged so that my item arrived in perfect condition. I especially liked the thoughtful gift (Izaya strap). Will definitely shop here again!
- by C Female / Australia June 29, 2015
- Fast shipping and very well packaged so that my item arrived in perfect condition. I especially liked the thoughtful gift (Izaya strap). Will definitely shop here again!
- by M.N / Australia June 26, 2015
- Very sweet and detail! Love it! Will shop again when I have a chance to. The shipping was also really fast. People are really nice! I recommend this website to others!
- by N Female / Australia June 23, 2015
- Super friendly and efficient service. Definitely recommend it to friends.
- by A.T Other / Australia June 23, 2015
- Excellent. I did a wrong purchase once and I got a refund immediately after I contacted the staffs. Extremely satisfied. Will recommend the site to others.
- by A.B Male / Australia June 23, 2015
- I am very pleased that I have been able to find CDs on your website that I couldn't find while I was in Japan. I have made two orders and both have arrived very quickly. I am more than satisfied with the delivery times.
- by M Female / Australia June 18, 2015
- Great service as always and thank you for the gift.
- by A Female / Australia May 22, 2015
- Excellent! Was not expecting such a nice extra gift as well! (★^O^★)
- by T.V Female / Australia May 17, 2015
- Service was absolutely amazing! Email check-ups on the order to make sure it arrived is a super bonus! Staff members are very kind and patient with requests and questions. The bonus present is very generous as well! The fact that the present fit the order is absolutely brilliant! Thank you so much for the taking the time to arrange a present! Shipping was very fast and there was no trouble. Packaging and condition of the doujinshis were very good!
- by M / Australia May 3, 2015
- Book came quickly and in perfect condition with a little gift from the merchant. Book is adorable, I love this artist~
- by M / Australia April 7, 2015
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Fast Shipping and Good Item
First purchase is fast shipping because I chose priority shipping. The item I received has pretty nice and I am satisfied of what I got - by F.N Female / Australia March 31, 2015
- extremely friendly. i really appreciated the emails checking up on whether the figurine had arrived to me yet.
- by T Female / Australia March 14, 2015
- Its my very first time purchasing anything from Otaku Republic and after seeing the customer's feedback I couldn't help but try this site out! There's a variety of things you can get and browsing through was enjoyable. Shipping was certainly very fast and the service was absolutely amazing. The packaging was incredible. The staff really makes sure your items are in perfect condition as they did with mine. Thank you very much for the gift and I will certainly buy from here again!! I don't know what else you could improve on.
- by W Male / Australia Feb. 24, 2015
- Excellent packaging used for the shipping. As a result the items arrive in perfect condition. The items labeled as 'USED' is in mint condition. The customer enquiry was very fast to respond and helpful. The online shopping experience here is currently the best I have experienced. Thank you very much Otaku Republic!! I love the surprise gift you sent. Thanks again : )
- by A.S Male / Australia Feb. 12, 2015
- I just received my item today. Ordered at 4th had to wait for them to pack everything else (including my book) and they shipped it on 10th. I thought it'd take exactly a week since they said "within a week of business day" I didn't expect it'd arrive 3 days later The book is well packed and I am grateful to さおりさん for the gift (Honoka keychain.. I like Kotori more though hehe) Definitely a top notch service!
- by M Female / Australia Feb. 10, 2015
- Fast and well packed as always and thank you for the gift.
- by J Male / Australia Feb. 2, 2015
- Nice pleasant staff and very fast delivery time once item has been shipped.
- by K Female / Australia Jan. 30, 2015
- Thank you your customer service was excellent. I really appreciated that you emailed to check whether I had received my order and the shipping was very fast.I'm very happy \(^__^)/
- by M Female / Australia Jan. 30, 2015
- I was amazed that you were able to fit all those books plus the gift ( thank you very much) into one satchel. Everything arrived in perfect condition as always. Thanks again for fulfilling my request and for the gift towel.