Customers' Feedback ( 193 valued customers in Australia)
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- by E Female / Australia Aug. 24, 2019
- by M Female / Australia Aug. 18, 2019
- Always nicely packaged.
- by L.S Other / Australia July 31, 2019
- Everything is really good, thanks so much! The packaging was so secure and the free gift was really nice I'm very happy!
- by R.R Female / Australia July 20, 2019
- Great range of products available, with lovely packaging and quick communication. Staff has always been helpful whenever I have any queries or issues. The website is easy to navigate as well.
- by J.S Male / Australia June 18, 2019
- Excellent
- by J Male / Australia June 12, 2019
- Excelent
- by S.C Female / Australia June 4, 2019
- I believe this is my 6th purchase from OtakuRepublic now and as always I’m impressed by not only the quality of the books I’ve ordered (and the free gifts 😊) but also the care gone in to packaging them- you’re the only company where I don’t have to be concerned about my items 👍 also appreciate the emails asking if I’m enjoy my purchases because it lets me know I should have my items by now (and 5/6 times that’s been the case and the other was only a day out~)
- by E.H Female / Australia May 27, 2019
- My parcel was packaged with care and attention to detail to protect it from the shipping process. I really appreciated the customized free gift in memorial of my first purchase from Otaku Republic - it was so thoughtful and such a pleasant surprise. I look forward to making future purchases from you!
- by N Female / Australia April 1, 2019
- Packaging is as amazing as always.
- by S.C Female / Australia March 4, 2019
- Just finished opening my first ever order with Otaku Republic and just wanted to say thank your for the special gift ☺ and I was mighty impressed with just how well it was packed! Everything arrived in great condition and I look forward to getting started with reading them :)
- by J Female / Australia March 2, 2019
- came quickly and packaging was very well done
- by C / Australia Feb. 11, 2019
- by S Female / Australia Jan. 23, 2019
- Amazing service fast delivery and wonderfilly packaged. The special gift was a wonderful surprise. Will order from here again!
- by J.S Female / Australia Jan. 14, 2019
- Thank you for your excellent service and thank you for the free gift. It was very kind and thoughtful. The packaging was fantastic. No Damage.
- by C Female / Australia Jan. 10, 2019
- The packaging was great and it arrived fast thankyou for the small gift.
- by T.R Male / Australia Dec. 18, 2018
- item arrived in a timely manner however was damaged a bit. Most likely due to the international transit during this time of year.
- by L Female / Australia Nov. 25, 2018
- A wonderful website! Prompt shipping and very good value for money. The doujinshi was in perfect condition packaged safely and even came with a free gift - thank you so much! Charming emails that keep me very up-to-date and friendly service.
- by Z.J Female / Australia Nov. 18, 2018
- AMAZING! YOU GUYS ARE AWESOMEEEEEEEEE
- by M Female / Australia Nov. 9, 2018
- Excellent shipping service books arrived in a perfect and well packaged condition.
- by D.A Male / Australia Nov. 8, 2018
- Perfect. Very easy to browse & order and even shipping has been surprisingly painless. Many Thanks!
- by B Female / Australia Oct. 4, 2018
- It is always so wonderful to buy from you! Everything was in such beautiful condition and it arrived quickly. Thank you very much! I am definitely going to be returning to buy more from you in the future :) Also! Thank you very much for the MakOto keychain special gift you sent me! I love it so much :)
- by K Female / Australia Sept. 19, 2018
- My purchase was triple bubble-wrapped and securely packaged with cardboard in between my books. It arrived in a timely manner (in 7~ business days). Will also mention that my order consisted of books I requested and the request itself was answered within a day. I have absolutely no complaints about customer service at all.
- by J.X Female / Australia Aug. 31, 2018
- My doujin arrived in 2 weeks and the packaging was very good; even got a small badge with it :)Totally recommend to buy the monthly coupon if you want to buy 4 or more doujins really worth it (I did it lol).
- by J.H Male / Australia July 10, 2018
- Excellent service! fast shipping and I love the effort in packaging. I would definitely feel confident whatever I order will come in excellent condition.
- by K Female / Australia June 25, 2018
- Perfect!
- by K Female / Australia April 27, 2018
- My second purchase it arrived within the week and in good condition. Definitely would recommend
- by S Other / Australia March 30, 2018
- The packaging is organised and well presented. The books are almost the size of an A4 sheet of paper and the material of the books is really nice. (≧∇≦*)
- by K Female / Australia March 24, 2018
- It's been over a year since I started using Otaku Republic and there hasn't been a single problem that hasn't been promptly fixed. I can't fault the customer service and the packaging is solid and secure. Highly recommended!
- by K Female / Australia March 17, 2018
- I was very impressed by the packaging.
- by A.T Female / Australia Feb. 27, 2018
- The package was wrapped very nicely with many layers of bubble wrap and cardboard to protect my items. Everything arrived in great condition! There was also a tracking number included with my purchase. I greatly appreciate these aspects of the service!
- by J Female / Australia Feb. 3, 2018
- Absolutely nothing to complain about! I love it :)
- by W.A Female / Australia Jan. 23, 2018
- Otakurepublic is an amazing online store. Great customer service—purchases are carefully packed and communication is always prompt and friendly. Will definitely continue shopping on here in the future. Thank you!
- by C Female / Australia Jan. 17, 2018
- 5 star service: carefully wrap & very organised prompt respond & shipmemt/delivery
- by M.M Female / Australia Jan. 15, 2018
- So far I've had 5 orders with Otaku Republic and they have never disappointed me. Everything arrives in excellent condition as described. The cute little gifts are also a surprise too. They pack the Doujinshis with such care and they really take pride in their work. Thank you Otaku Republic I will be buying more from you very soon. :)
- by H Female / Australia Dec. 18, 2017
- Very professional and friendly staff prompt service and the bonus gift was lovely.
- by I.P Male / Australia Sept. 20, 2017
- I'm pretty happy with your customer service and shipping service. The follow up email upon recieving the item(s) is great!
- by H.N Female / Australia Sept. 5, 2017
- Same great quality of services :)
- by C.C Female / Australia Aug. 30, 2017
- The books are packaged so neatly and we'll! They're in wonderful condition!
- by H.A.N / Australia Aug. 12, 2017
- It was awesome I was surprised on the good quality of the delivered goods and cried tears of joy when I found out that the shipping was free. (Because shipping to Australia is expensive ;v;)
- by V.S Female / Australia July 11, 2017
- Very co operative fast and easy service. Easy to use browse website. Friendly staff.
- by E Female / Australia June 29, 2017
- Great communication items in perfect conditon and came quickly!
- by J.L Female / Australia June 8, 2017
- Communication was excellent all inquiries I had were answered quickly and the staff were very friendly. I like that I was notified at every step of processing my package. My items arrived on time in perfect condition and the extra gift was very much appreciated. The packaging was absolutely outstanding my local postal service can be careless with packages so I'm honestly very thankful that the items were wrapped securely enough that they weren't damaged during delivery at all. Overall my experience with OtakuRepublic has been top-notch and I would be happy to shop here again.
- by I.P Male / Australia May 29, 2017
- Your business service in general is very good to excellent. I like how you give little extras to frequent/regular customers. Response time to question(s)/inquiries are very good to excellent.
- by L.S Male / Australia May 19, 2017
- Wonderful speedy responses and purchase updates
- by T Female / Australia May 5, 2017
- by K Female / Australia April 25, 2017
- I've never had a problem with the service here at Otaku Republic. The package always arrives in top condition since it's so thoroughly prepared and of course the bonus gift is great too.
- by S Male / Australia April 10, 2017
- Communication and customer service was very good
- by C Female / Australia March 3, 2017
- by A Female / Australia Jan. 18, 2017
- AMAZING packaging so neat and tidy I couldn't think of any improvement!
- by C.W Male / Australia Jan. 16, 2017
- Everything was perfect except prices for individual doujinshis are very expensive.