Customers' Feedback ( 7825 valued customers )
- United States
- France
- Canada
- Germany
- Italy
- United Kingdom
- Australia
- Finland
- Spain
- Netherlands
- Singapore
- Mexico
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- Other Countries
- by J.Y.C Female / Australia Feb. 3, 2016
- by M.E Female / United States Feb. 3, 2016
- Outstanding Service each and every time! i am extremely pleased with the packaging and the surprise gifts. Excellent customer service as well I was able to purchase from a proxy auction and received it quickly. Thank you OtakuRepublic for everything !!!!!
- by M.B.W Female / United States Feb. 2, 2016
- Service and shipping is reasonable especially during events. Has rare doujinshis that are very difficult to find. The little gift is very thoughtful especially when it matches the series based on the character.
- by N Female / Netherlands Feb. 1, 2016
- Otakurepublic makes it easy to get a lot of items from Japan especially Japanese doujinshi. Most doujinshi from toranoana are nearly impossible to get as they don't allow proxies. Otakurepublic helps a lot stocking these doujinshi goods and taking requests. The staff is very kind and helpful this definitely compensates the slightly expensive prices. Their free priority shipping is EMS this might be a bit tricky due to customs for some.
- by B Female / United States Feb. 1, 2016
- As usual packaging and shipping were excellent even right after Comicket. Thank you for the pencil board too!
- by V.M Female / United States Feb. 1, 2016
- You guys really responded quickly to any questions I had and I understood that it was a rather busy time! The packaging was great and the extra gifts were super thoughtful I love it. You all seem rather nice too and that definitely helps open up more thank you so much!
- by C.F / Portugal Jan. 29, 2016
- Very good!
- by M Female / Philippines Jan. 29, 2016
- Prices are quite high. But excellent service -- good communication and fast processing. My order arrived in 5 days and in perfect condition. The book was carefully wrapped in 2 layers of bubble wrap and had a piece of cardboard. I'm very satisfied. I enjoyed the free gift as well.
- by D Female / Philippines Jan. 29, 2016
- Very good service with excellent fast shipping! Thank you for the extra gift too!
- by C.M Female / Singapore Jan. 29, 2016
- The website is very user-friendly and staff are very quick at updating and responding to inquiries. They also helped to combine my orders and waived off the additional shipping charge (as the total order was over $50). Overall I had a very good experience using this service :)
- by L.G Female / United States Jan. 28, 2016
- Wonderful service! Excellent communication and very prompt shipping! My item arrived in perfect condition and I love it so much! Thank you! ♥♥♥
- by A Female / Romania Jan. 28, 2016
- My first time order was actually a request and the staff always replied to me quickly and I was so happy that they were able to get the doujinshi I wanted which arrived safely and in very good condition even if it was listed as used. I was also surprised to get a free gift as well! 誠にありがとうございました!
- by D.F Female / Canada Jan. 27, 2016
- Absolutely fantastic service! I made a few changes with my order and they where happy fix everything up! the items came in fast and in perfect condition plus I got a free gift! I love this site and can't wait to order again ( ノ^.^)
- by M Female / Spain Jan. 27, 2016
- Everything perfect! I'm very satisfied with the service as always:)
- by B.B Female / United States Jan. 27, 2016
- You guys are perfect in every way. THANK YOU for sharing such amazing goods with us at great prices.
- by D.H Male / United States Jan. 27, 2016
- Quick and efficient always full of interesting soundtracks I'm interested in.
- by L Female / Netherlands Jan. 27, 2016
- as usual super service fast shipment and lots of choice in items
- by M Male / Netherlands Jan. 27, 2016
- Both times I ordered I got an a surprise bonus! =D The items are very well packed and arrived in excellent condition. Website is easy to navigate on and you have a wide range of items.
- by S.K Female / United States Jan. 27, 2016
- Otaku Republic have amazing services regarding the condition of the item shipping and communication. It's really nice to receive to an extra merchandise with your purchase as well. Really amazing services and nice. Thank you Otaku Republic for everything!
- by V Female / United States Jan. 27, 2016
- by O.C Female / United States Jan. 26, 2016
- It's nice to support your favorite doujinka or doujinshi after an English translation of it (even if I can't read the original I will someday though!) and the best place to do that is here! OtakuRepublic is a really great website! The staffs are super nice (it's fun to read what they write ^^) shipping and packaging is execellent (very protective and in good condition even the used!) I haven't requested anything but I have no doubt that it'd be easy and welcoming all in all they provide execellent service! I will definitely be coming back! :D
- by L.G.P Male / United States Jan. 26, 2016
- Excellent service! Arrived with no problems.
- by D.Z Female / United States Jan. 25, 2016
- Excellent service! Go to for rare original books! Thank you for the free gift. ^^
- by V Female / Sweden Jan. 25, 2016
- As expected amazing service and packaging. Items arrived in PERFECT condition no sign of damage at all. Best shipping I've ever experienced! Huge range of different doujinshi and various goods. Also very generous with a free gift on the first purchase which was a really nice surprise!!! Otaku Republic is highly recommended!
- by J Female / Sweden Jan. 25, 2016
- The package arrived without any damages! Everything was obviously handled with care! ^_^ I'm very happy!
- by N Female / Canada Jan. 25, 2016
- Everything arrived in perfect condition and the shipping was extremely fast! Also included an extra gift for the first purchase which was an awesome surprise. Absolutely no issues and will definitely be coming back. 5/5 !
- by M.K Female / Finland Jan. 25, 2016
- Excellent service!! Thank you for the gift! :)
- by C.E Other / United States Jan. 25, 2016
- The items showed up in perfect condition!
- by S Female / Germany Jan. 24, 2016
- I really really love to order from your webside! You guys are amazing and very fast in answer messages! Im so satisfied with you service. The doujinshis are always like new! Fast and save shipment!
- by J.S Male / United States Jan. 23, 2016
- The service was amazing my order shipped a day early on Monday and arrived on Friday. The packaging was great very well packed and maintained and didn't slide around during transit. Everything was wrapped with bubble wrap and paper. I was very satisfied and will continue to purchase things from this website!
- by M Female / United States Jan. 23, 2016
- Best service super fast!
- by Z Female / United States Jan. 22, 2016
- Everything arrived nicely packeD and safe books were in great condition. I really appreciate the shipping upgrade and bonus gift for the first order that was very sweet of OR! I really wasn't expecting it thank you.
- by P Other / Finland Jan. 22, 2016
- The service and the items are as impeccable as always! It is a pleasure to buy from Otaku Republic.
- by D.H Male / United States Jan. 21, 2016
- Quick efficient and always full of great products.
- by S Male / Italy Jan. 21, 2016
- Everything was perfect. The item requested was immediatly added on the site; preparation and shipping took less than 10 working days; the item was in perfect condition thanks to the accurate packaging.
- by R Female / Germany Jan. 21, 2016
- Perfect service as always :3
- by K Female / Australia Jan. 20, 2016
- I wish I'd discovered Otaku Republic earlier! This is the best customer service I've come across with great communication and prompt support. The staff is very helpful and polite and pleasant to deal with. No trouble at all. Rates are decent and the free shipping is godsend. The bonus gifts are great too.
- by A.W Male / United States Jan. 20, 2016
- Great packaging. Good communication.
- by N.W Female / Austria Jan. 19, 2016
- My order came really fast and wasn't damaged.Nicely wrapped up. Also thank you for the little gift as memorial of my first purchase. That was very nice. (:
- by S Female / United States Jan. 19, 2016
- Fast delivery wonderful as usual.
- by H.C Female / Singapore Jan. 19, 2016
- Awesome! Efficient!
- by L Female / Peru Jan. 19, 2016
- The item arrived on time! I also requested additional help from customer services asking to upgrade my shipping to priority and asking that the item was sent out on January. On both requests I had quick replies and solutions that made me feel happy and safe. I also really enjoy the HQ!! Sticker sheet sent as a gift by OtakuRepublic :)
- by R Female / United States Jan. 18, 2016
- Excellent service. It took awhile for my order to be packed which was understandable given that I ordered during C89. Once it shipped though it arrived very quickly roughly 3 days after receiving the email notification. The packaging was very sturdy and my order came with two gifts. I've made other orders since then and with each request that I've made Mr. Tominaga has been very quick to respond and do his best to accommodate them. I appreciate the care and dedication he and the rest of the Otaku Republic staff put into this site and will definitely be ordering from here again.
- by Z Female / United Kingdom Jan. 18, 2016
- It took them a while to ship however I ordered during the comiket and they replied very quickly when I emailed them. They posted via ems with great packaging and arrived in excellent condition. I'll happily order from them again in the future thanks!
- by T Female / Singapore Jan. 17, 2016
- Excellent packaging as always and always up to date with products and events. Thanks for special Christmas % and a gift that I got with my package that arrive safely without any damages.
- by E Female / Spain Jan. 17, 2016
- Excellent work as always. It's a pleasure doing business with you.
- by E.C Female / United States Jan. 17, 2016
- by T.P Female / United States Jan. 16, 2016
- Excellent service and the free gift included was so nice! ^^
- by J.F Female / Germany Jan. 16, 2016
- by R.P Male / United States Jan. 16, 2016
- No issues with selection or shipping and requested items were in stock almost unbelievably quickly. My only complaint would be the significantly higher prices compared to other online shops